Privacy Policy
This Privacy Policy explains how Galo ("Galo", "we", "us") collects and processes personal data when you visit our website, request a demo, or contact us through channels such as Meta platforms (for example, WhatsApp).
By using the site, you agree to the practices described here. If you do not agree, please do not use the site.
Information we collect
- Contact and business details: name, email, phone/WhatsApp, company name, role, business type, number of customers, and SKU volume.
- Communications: content of messages, attachments, and metadata when you contact us through forms, email, or Meta platforms such as WhatsApp.
- Usage data: IP address, device and browser information, pages viewed, timestamps, and interaction events.
- Cookies and similar technologies used for analytics, performance, and preference storage.
How we use information
- Respond to inquiries, schedule demos, and provide requested information.
- Operate, maintain, and improve the website and our services.
- Measure marketing performance and product interest.
- Send service or marketing communications, where permitted, and allow you to opt out at any time.
- Protect the security and integrity of our systems and prevent abuse.
Legal bases (where applicable)
- Your consent, when you submit forms or opt in to communications.
- Pre-contractual steps or performance of a contract when you request a demo or evaluation.
- Our legitimate interests in improving our services, communications, and security.
- Compliance with legal obligations.
How we share information
- Service providers that support hosting, analytics, CRM, communications, or security.
- Authorities or regulators if required by law or to protect rights and safety.
- Business transfers in the event of a merger, acquisition, or reorganization.
- We do not sell your personal data.
Data retention
We retain personal data only for as long as needed to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
International transfers
Your data may be processed in countries other than where you live. When we transfer data internationally, we apply appropriate safeguards as required by law.
Security
We use reasonable technical and organizational measures to protect personal data. However, no system is completely secure, and we cannot guarantee absolute security.
Your rights and choices
Your rights may vary depending on your jurisdiction. You can exercise these rights by contacting us using the information below.
- Access, correct, update, or delete your personal data.
- Object to or restrict certain processing.
- Withdraw consent where processing is based on consent.
- Request a copy or portability of your data where applicable.
Children's privacy
Our site is not intended for children under 16. We do not knowingly collect personal data from children.
Third-party links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
Changes to this policy
We may update this policy from time to time. We will post the updated version and revise the "Last updated" date above.
Contact
If you have questions or want to exercise your rights, contact us using the phone numbers listed below or through the contact form on the website.
- Argentina: +54 9 11 5584-0001
- United States: +1 (929) 339-3907